Terms of Service

Acceptance of Terms

These Terms of Service govern your use of the Elizabeth's Boutique website. By accessing or using this website, you agree to be bound by these terms. Please read them carefully. If you do not agree, please do not use this website.

Use of Our Website

This website is provided for informational purposes, to help customers learn about our store, collections, hours, and location. You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

• You may not copy, reproduce, or republish any content from this website without our written permission.
• You may not use this website to transmit harmful, offensive, or unlawful content.
• You may not attempt to gain unauthorized access to any part of this website.

Intellectual property

All content on this website, including text, images, logos, and design, is the property of Elizabeth's Boutique or its content suppliers and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.

Third-party links

This website may contain links to third-party websites (such as social media platforms or Google Maps). These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Purchases and Payment

We make every effort to display our collections and information accurately. However, we do not sell products directly through this website, and no payment is taken online. All purchases are made in person at 724 Cedar Avenue, Scranton, PA, where we accept cash, credit and debit cards. A free layaway plan is available in store: a deposit holds your dress and the balance is paid in installments before you collect it.

Prices, availability, and styles shown or referenced on this website are subject to change without notice. Please contact us or visit the store for current pricing and availability.

Store visits

Elizabeth's Boutique is a walk-in store and does not take appointments. Published store hours are subject to change, and we may close without notice for holidays or unforeseen circumstances. We will make every reasonable effort to give notice in advance. Please call (570) 354-6149 to confirm before traveling if your visit depends on us being open.

SMS and Text Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

Elizabeth's Boutique offers a text message program for customers who opt in on our text sign-up page. If you opt in, we will send you marketing and promotional text messages about new collections, discounts and event reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent to receive text messages is not a condition of any purchase.

You opt in by ticking the single, optional SMS consent checkbox on that form, which is never pre-checked. The wording you agree to is: "I consent to receive marketing and promotional messages from Elizabeth's Boutique at the phone number and email provided, including new collections, discounts and event reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help."

You can also give us your number through the chat widget on our website. By submitting the chat form, you authorise Elizabeth's Boutique to text or call the number you entered with informational and transactional messages about your enquiry, which may be sent using automated means. Message and data rates may apply and message frequency varies. Consent is not a condition of any purchase. Text HELP for help and STOP to unsubscribe at any time.

Program. Elizabeth's Boutique marketing messages. By providing your mobile number and ticking our SMS consent box, you agree to receive recurring marketing text messages from Elizabeth's Boutique at the number you provided. Consent is not a condition of any purchase. You should be 18 or older to sign up for text messages; if you are under 18, you confirm that you have permission from a parent or guardian before subscribing.

• Message frequency: message frequency varies, approximately 2 to 4 messages per month.
• Cost: Message and data rates may apply.
• Canceling or getting help: Reply STOP to cancel. Reply HELP for help. You may also reach us at (570) 354-6149.
• Delivery: Carriers are not liable for delayed or undelivered messages.
• Supported carriers: this program is available on most major U.S. mobile carriers. Carrier support and message delivery are outside our control.

Returns and Exchanges

All sales are final. We do not accept returns or exchanges on any dress or accessory, because every gown is fitted and altered to the person who bought it. Our full policy is on our Returns and Exchanges page. All in-store purchases are also subject to our store policies, which are displayed in-store and on our Info page. Key policies include:

• All sales are final. We do not accept returns or exchanges.
• Store credit may be issued for special order cancellations at our discretion.
• Gift certificates are available for purchase in-store.

Limitation of Liability

To the fullest extent permitted by law, Elizabeth's Boutique shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this website or its content.

Disclaimer of warranties

This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Governing law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Lackawanna County, Pennsylvania.

Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes will be reflected by the "Last updated" date at the top of this page. Continued use of the website after any changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us directly.